Refund policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email info@jojotea.net to request a refund and we will assign you a tracking #.
2. Mail your returned item to: JoJo Tea Returns Department 951 SW 42 Ave. #305 Miami, FL, 33134
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions
Some items can not be returned if they are opened. This includes tea. Merchandise that has been opened will not be accepted for return or exchange.